kıslarr elf ürünleri en geç 10 gün içinde geliyor. Bugüne kadar verdiğim siparişlerin hiçbirinde sorun yaşamadım. ama en son siparişim hala ulaşmadı. 06/05/2010 da vermiştimbilmiyorumkismile mail attım elf' e
Thank you for your email. I'm so sorry to hear that you have yet to receive your order.I can confirm that the order you placed was dispatched from our warehouse on the 06/05/10 using Royal Mail Standard European Airmail service. This service should not usually take more than 7-14 working days to deliver, and usually our parcels arrive within that time . However on ocassions this process can take up to 20 working days. Please note there is no tracking available with this service. Your parcel has been missing for 9 working days, so could I please ask that you make a few checks whilst we await the delivery / return of your parcel.It is often the case that when we receive an enquiry from a customer worried about a missing parcel, we find it turns out that the goods are at a local Post Office (Although a note should be left when the goods cannot be delivered, these notes may go missing or the postman may not have left one due to being too busy, poor weather condition etc) so could you please check with them.Could you also please check that the parcel has not been left with neighbours, flatmates, the shop next door etc.And finally, could you please confirm that the delivery address quoted on your order (shown below) is correct. Royal Mail advise us that that the minimum time needed to complete the full international delivery process is 25 working days and includes the time taken for items to return to the UK in the event of non-delivery abroad. After this time we will be able to investigate further. Items returned to the post office will often be sent back to us if they are not collected within 15 days. If you are unable to locate your parcel and / or it has not been returned to us by the 11/06/10 (25th working day) which I am hopeful that it will, then please contact us back immediately so we may pursue the matter. Thank you for your patience
karşılığında böle bi cevap aldım napcam ben ya:çok üzgünüm::çok üzgünüm:
Elf siparişi gelmeyen varmı ??